Beware of "storm chasers" who disguise themselves as local companies! They may engage in highly unethical business practices, up to and including collecting upfront payments and then never returning. They can be experts at manipulating potential clients, so take the time to check them out carefully.
Trident is a member of three roof repair networks that are recommended by nine major insurance companies, including Farmers, Allstate, The Hartford, Safeco, and Liberty Mutual insurance companies. These repair networks are highly selective in their choice of contractors, and each member of these networks is carefully screened for reference checks, background checks, technical proficiencies, financial stability, certifications and training, licensure, credit checks, operational stability, accounting capabilities and general and excess liability insurance coverage.
If you have a deductible policy with your insurance company, you may be required to pay your deductible amount when a contract is signed. Other than that, NEVER pay anything prior to the delivery of materials to your job site!
If the damage to your home involves more than just the roof itself, it may be necessary to engage the services of more than one specialty trade. For example, it is not uncommon for roof damage to result in water damage to the interior of your home. This may require the services of painters, drywall specialists, fencing contractors, and other specialists. Similarly, restoration from fire damage can require all of the above specialties and more.
Trying to coordinate the activities of all of these different companies while managing the claims resolution process with your insurance company can be extremely complex and stressful. Hiring a capable general contractor to manage all of these activities and work directly with your insurance company can save you much time and frustration. Plus, you get a single point of contact who takes the responsibility to resolve problems and to ensure your satisfaction with the final results.